Your Questions, Answered

🎮 Before you press start — here's what you need to know!

  • It depends on the scope and frequency of your needs. If you need ongoing support — monthly retainer is usually best. For one-off projects or quick fixes, hourly works well. For larger focused projects like a WordPress build, Salesforce setup, or brand overhaul — we'll create a custom package. Not sure? Fill out the New Client Inquiry, and we'll figure it out together on a free discovery call!

  • Both! Whether it's a small flyer, a single video edit, a social media campaign, or a larger brand overhaul — I work on short-term projects and longer-term partnerships. No minimum commitment for hourly work.

  • I've worked across a wide range of industries — from pharmaceuticals and healthcare to nonprofits, small businesses, theater companies, salon divisions, and creative ventures. No matter the field I focus on solutions that communicate clearly and get results.

  • Absolutely! I tailor projects to your goals and resources. I have extensive nonprofit experience and offer flexible options and fair pricing. Retainer packages start at just $600/month — no need for a full-time hire!

  • It depends on scope and complexity:

    • Quick design or admin tasks: 1-3 days

    • Social media setup: 1-2 weeks

    • Logo or branding package: 1-3 weeks

    • WordPress website build: 3-6 weeks

    • Salesforce setup: varies by complexity

    • Google Workspace migration: 1-2 weeks

    We'll always discuss timelines upfront so you know exactly what to expect!

  • Yes! With 8 years of hands-on Salesforce experience I provide CRM administration, configuration, reporting, user training, and ongoing support. Starting at $100/hr — contact me to discuss your specific needs.

  • Absolutely — with 10+ years of WordPress development experience I handle everything from full builds to customization, plugins, WooCommerce, speed optimization, and ongoing maintenance. Starting at $85/hr or $1,200 for a full build.

  • Yes! I offer static and video content packages starting at $400/month. I handle graphics, captions, scheduling, and reporting across Facebook, Instagram, LinkedIn, Pinterest, and Google Business Profile. Check out our gaming-themed packages — from 🪙 Insert Coin to 👑 Game Master!

  • Absolutely! I offer fractional Executive Assistant and operations management support for busy entrepreneurs, small businesses, and nonprofits — starting at $25/hr for basic admin and $35/hr for EA/operations work.

  • Yes — and many clients do! Creative + admin, web + social media, Salesforce + operations — whatever combination makes sense for your business. Retainer hours can be applied to ANY service at the blended rate.

  • Extra Life Tech Support is my senior-friendly technology help service — patient, in-home or virtual tech assistance for older adults who need help with phones, tablets, streaming, video calling, smart home devices, and more. Also includes photo digitization and digital legacy packages. Starting at $45/hr virtual and $65/hr in-home.

  • Yes! I offer drop-in visits, half day and full day pet care in the Glen Arm, MD area. Starting at $20/visit. Extended care options available for select clients — contact to discuss!

  • Rush work is available at premium rates:

    • Graphic design/web: +30% to +100% depending on timeline

    • Social media posts: +$50-$100 flat per post

    • Video editing: +30% to +50%

    • Same day: subject to availability, 50% deposit required, before 10am only

  • Yes — for retainer and project-based work I use a simple service agreement that protects both parties. Hourly work can be done without a formal contract for smaller tasks.

  • Easy! Fill out the New Client Inquiry form or the specific creative brief for your service — it takes about 2 minutes and helps me understand your needs before our free discovery call.

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